Gold Price Privacy Policy

Published: April 1, 2024

Effective: April 1, 2024

[Introduction]

The Gold Price APP solemnly commits to protecting user privacy. When you use the Gold Price APP services, we may collect and use your relevant information. By using or continuing to use the Gold Price APP services, you agree that we may collect, use, store, and share your information in accordance with this Privacy Policy. You can refer to the following index to read the corresponding sections to learn more about the specific provisions of this policy.


[Table of Contents]

1. Information We May Collect

2. How We Collect and Use Personal Information

3. How We Share, Transfer, and Disclose Information

4. How We Retain, Store, and Protect Information

5. How We Manage Your Information

6. Third-Party Services

7. Protection of Minors

8. Policy Revisions

9. How to Contact Us

1. Information We May Collect

When you use the Gold Price APP services, we may require you to provide personal identity information (email, phone number, date of birth, gender); network identity information (IP address); Gold Price APP usage records (software click records, operation logs, etc.); device information (including device model, device MAC address, operating system type); location information (approximate location information).

Collecting your information is mainly to enable you and other users to use the Gold Price APP services more easily and satisfactorily. The goal of the Gold Price APP is to provide safe and beneficial services to all internet users, and this information helps us achieve that goal.

The Gold Price APP may include third-party products or services, which may link to pages provided by third parties. Your use of such third-party services (including any personal information you provide to them) is subject to the third party’s terms of service and privacy policy (not this policy). You should carefully review their terms and decide whether to accept them. Please protect your personal information and provide it to others only when necessary. This policy applies only to the information we collect, store, use, share, or disclose and does not apply to any third-party services or their information usage rules. Third parties are responsible for their own actions when using your information.

2. How We Collect and Use Personal Information

(1) We will collect and obtain your information through the following channels:

1. Our products and services rely on some of your information to function. Therefore, when you use the Gold Price APP, you need to provide or allow us to collect necessary information so we can use it to provide basic services and better, more personalized services.

2. To help you become our user, you provide registration information, including your email and phone number, for registration, login, and use of Gold Price APP products and services, as well as for our customer service and after-sales support to provide consultation services and ensure your account security. If you only need to browse or learn about the Gold Price APP, you do not need to register as our user or provide the above information.

3. When you use the Gold Price APP services, we collect and record information such as log information, location information, and device information.

4. For extended business functions, you need to individually authorize us to collect and use your personal information.

(1) Permission Name: Device Attribute Information (e.g., IMEI, IMSI, device model, operating system version, device settings, unique device identifier, and other software/hardware feature information), Device Connection Information (e.g., IP address, telecom operator, access date and time, etc.)

Permission Function Description: Identify user identity, record system failures, and analyze the causes of system failures.

Use Scenario or Purpose: You provide feedback on transaction system or market quote issues to us to help improve and optimize our products and services.

(2) Permission Name: Storage or Album

Permission Usage Description: Provides read/write access to mobile storage or album.

Use Scenario or Purpose: You can save market quotes, post in communities, cache information, upload or change profile pictures, or save images to your phone.

(3) Permission Name: Access Location Information

Permission Function Description: Obtain location information via GPS or network location information.

Use Scenario or Purpose: When you first share your location in a community post, we will request your location permission to provide location-sharing services; when you first use the Gold Price APP market quote service, we will request your location permission to provide the fastest quote service by selecting the nearest server based on your location.

(4) Permission Name: Camera

Permission Function Description: Use the camera to take photos or scan QR codes.

Use Scenario or Purpose: When you first use the investment trading account opening, community posting, feedback submission, or profile picture editing features that require camera access, we will request your camera permission to use image recognition services for taking photos.

(5) Permission Name: Recording/Audio Permission

Permission Function Description: Use the microphone to record audio.

Use Scenario or Purpose: When you first use the investment trading account opening feature, we will request your recording/audio permission. The investment trading function is provided by our affiliated companies or third-party institutions (hereinafter referred to as “investment trading service institutions”). If you choose to use the investment trading function, you need to provide relevant personal information to the investment trading service institution, particularly to fulfill account opening, customer identification, and follow-up procedures. We will request your device’s camera/album and recording permissions to allow you to provide identity documents and other required materials to the investment trading service institution, as well as to complete face recognition or dual recording during account opening or follow-up processes.

(6) Permission Name: Read Calendar

Permission Function Description: Read calendar events in the system.

Use Scenario or Purpose: When browsing Gold Price APP events or adding financial calendar event reminders, we will request your calendar permission to remind you to participate in events or schedule future investment plans.

(7) Message Notifications

During your use of the Gold Price APP services, we may send one or more types of messages via phone, SMS, push notifications, work notifications, or pop-ups, such as service notifications, identity verification, or security verification. If you do not wish to receive our commercial information or other product or service information, you can unsubscribe via the method provided in the SMS, contact our customer service directly to unsubscribe, or close pop-up notifications by clicking the “Skip” button or related buttons on the pop-up page. To ensure you can receive push content normally and avoid missing messages, we use app self-start and associated app launch functions.

5. Exceptions to Obtaining Authorization Consent

According to relevant laws and regulations, we may collect your information without your authorization consent in the following circumstances:

(1) Related to national security or defense security;

(2) Related to public safety, public health, or significant public interests;

(3) Related to criminal investigation, prosecution, trial, or execution of judgments;

(4) Necessary to protect the life, property, or other significant legitimate rights and interests of the information subject or others but difficult to obtain your consent;

(5) Information you have voluntarily disclosed to the public;

(6) Information collected from legally disclosed sources, such as legitimate news reports or government information disclosure channels;

(7) Necessary to sign a contract as per your request;

(8) Necessary to maintain the safe and stable operation of the Gold Price APP services, such as detecting or resolving product or service failures;

(9) Necessary for legitimate news reporting;

(10) Necessary for academic research institutions to conduct statistical or academic research in the public interest, provided that the results are de-identified when shared externally;

(11) Other circumstances stipulated by laws and regulations.

3. How We Share, Transfer, and Disclose Information

(1) Sharing

Unless under the following circumstances, we will not share your information with any third party outside the Gold Price APP without your consent:

1. The following is the situation regarding the third-party SDKs we use. We will update this list promptly to more clearly demonstrate the use of third-party features to improve the Gold Price APP product and service experience.

Third-party SDK components are as follows:

NameFunction and PurposeInvolved Personal InformationProvider and Privacy Policy
Umeng Push & Analytics SDK Application crash collection and analysis function, user access data statistics function ACCESS_NETWORK_STATE (permission to access network status to check if connected to the network); system data statistics permission
Network permission; read device model; operating system model; read device model, operating system model, device serial number, network type, device name, SDK version, IP address; obtain location;
Umeng SDK needs to collect your device information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI/location, etc.) to provide statistical analysis services, abnormal data collection and reporting, and rough geographic statistical analysis.
Umeng: https://www.umeng.com/policy
Glide Image loading function None Bumptech/None
Butterknife Improve code development efficiency None JakeWharton/None
MPChartLib Used for chart drawing in market details None None
SmartRefreshLayout Optimize refresh UI effects None Scwang90/None
uCrop Image cropping function None Yalantis/None
BGABanner Various animated carousel effects None Bingoogolapple/None
photopicker Select images from albums None None
photoview Image preview function None None
xrichtext Implement mixed text and image editing function None None
Luban Image compression None None
okhttp3 Network request component None None
retrofit2 Network request component None None
rxjava Network request component None None
GreenDao Database function None Greenrobot / None

2. To achieve the purposes described in Section 2, “How We Collect and Use Information” of this Privacy Policy;

3. As provided in the individual service agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents.

(2) Transfer

As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will require the new company or organization holding your information to continue to be bound by this Privacy Policy; otherwise, we will require the company or organization to seek your authorization and consent again.

(3) Disclosure

We will only disclose your information under the following circumstances and with industry-standard security measures:

1. Based on your needs, disclosing the information you specify in the manner you explicitly agree to;

2. When required by laws, regulations, mandatory administrative enforcement, or judicial requirements to provide your information, we may disclose your information based on the type of information requested and the disclosure method. When we receive such disclosure requests, we will require the recipient to provide corresponding legal documents, such as subpoenas or investigation letters, in compliance with legal requirements. We firmly believe that the information we are required to provide should be as transparent as possible within the scope permitted by law. We carefully review all requests to ensure they have a legitimate basis and are limited to data that law enforcement agencies have a legal right to obtain for specific investigation purposes.

4. How We Retain, Store, and Protect Information

We retain your information only for the duration necessary for the purposes described in this Privacy Policy and within the time limits required by laws and regulations.

Information collected and generated during our operations in Hong Kong is stored in Hong Kong, except in the following circumstances:

1. Explicitly stipulated by laws and regulations;

2. With your authorization and consent;

In the above circumstances, we will ensure that your personal information is adequately protected in accordance with this policy and national laws and regulations.

We will take the following measures to protect your information:

(1) Data Security Technical Measures

We adopt industry-standard security measures, including establishing reasonable institutional norms and security technologies, to prevent unauthorized access, use, or modification of your information and to avoid data damage or loss. Our network services use various encryption technologies. For example, in certain services, we use encryption technology (such as SSL) to protect your information, encrypt and store it, and isolate it using isolation technology. When using information, such as for display or association calculations, we employ various data desensitization technologies to enhance security. We use strict data access permission controls and multi-factor authentication technologies to protect information and prevent unauthorized use.

(2) Other Security Measures We Take to Protect Information

We manage and regulate information storage and use by establishing data classification and grading systems, data security management norms, and data security development norms.

We implement comprehensive security controls on data through confidentiality agreements with information contactors, as well as monitoring and auditing mechanisms.

We enhance security awareness by conducting security and privacy protection training courses to strengthen employees’ understanding of the importance of protecting information.

(3) We only allow Gold Price APP employees who need to know this information to access your information, and we have established strict access permission controls and monitoring mechanisms for this purpose. We also require all personnel who may come into contact with your information to fulfill corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or termination of their cooperative relationship with the Gold Price APP.

(4) We take all reasonably feasible measures to ensure that irrelevant information is not collected.

(5) The internet is not an absolutely secure environment, and communication methods such as email, instant messaging, social software, or other service software with other users cannot be guaranteed to be fully encrypted. We recommend using complex passwords and taking care to protect your information security when using such tools.

(6) The internet environment is not 100% secure, but we will strive to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are compromised, resulting in unauthorized access, public disclosure, tampering, or destruction of information, causing damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.

(7) Security Incident Handling

When subscribing to Gold Price APP services and contacting customer service with issues, you may inevitably need to disclose your information, such as contact details. Please protect your information properly and provide it only when necessary.

To address potential risks such as information leakage, damage, or loss, we have established multiple systems to define classification and grading standards for security incidents and vulnerabilities, as well as corresponding handling processes. We have also established a dedicated emergency response team for security incidents. In accordance with security incident handling norms, we initiate security plans for different security incidents, performing damage control, analysis, localization, remediation, and collaborating with relevant departments for traceability and action.

In the unfortunate event of a security incident, we will promptly inform you, in accordance with legal requirements, of the basic details and potential impact of the incident, the measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will notify you of the incident details via email, phone, push notifications, or other methods. If it is difficult to inform each individual, we will issue a public announcement in a reasonable and effective manner. At the same time, we will proactively report the handling of the security incident to regulatory authorities as required.

5. How We Manage Your Information

(1) Query, Update, and Deletion

We encourage you to update and modify your information to make it more accurate and effective. You can access your information through the Gold Price APP services and, based on the corresponding information management methods, complete or request us to modify, supplement, or delete it. We will take appropriate technical measures to ensure, as much as possible, that you can access, update, and correct your information or other information provided when using the Gold Price APP services.

When querying, updating, correcting, or deleting the aforementioned information, we may require you to verify your identity to ensure information security. If you wish to query, modify, or delete some of your information, please log in to the Gold Price APP account center or follow the specific guidelines for individual services.

(2) Public Disclosure

Some of our services may allow you to publicly share your information not only with your social network but also with all users of the service, such as information you post in the Gold Price APP services, your responses to information posted by others, personal information published in public areas of the Gold Price APP services, and log information related to these activities recorded in the background. As long as you do not delete the information you have made public, it may remain in the public domain; even if you delete the public information, it may still be independently cached, copied, or stored by other users or third parties beyond our control, or preserved in the public domain by other users or such third parties. If your information is disclosed through the above channels, we will not be responsible for any resulting information leakage. Therefore, we remind you to carefully consider whether to disclose your information through the above channels.

(3) Account Cancellation

Under the conditions stipulated in the Gold Price APP individual service agreements and relevant national laws and regulations, your Gold Price APP service account may be canceled or deleted. Once the account is canceled or deleted, all service data and information related to that account under the individual service will be deleted or processed in accordance with the individual service agreement.

Account cancellation function location: Open the Gold Price APP -> Click on the profile picture -> Account and Security -> Account Cancellation

(4) Changing the Scope of Your Authorization Consent

You can always choose whether to disclose information. Some information is necessary for using the Gold Price APP services, but the provision of most other information is at your discretion. You can change the scope of your authorization for us to continue collecting information or withdraw your authorization by deleting information, disabling device functions, or other methods.

After you withdraw your authorization, we will no longer be able to provide the corresponding services for which the authorization was withdrawn, nor will we process the corresponding information. However, your decision to withdraw authorization will not affect the processing of information previously conducted based on your authorization.

6. Third-Party Services

The Gold Price APP services may link to social media or other services (including websites or other service forms) provided by third parties, including:

(1) You may use the “Share” button to share certain content to the Gold Price APP services, or you may use third-party services to log in to the Gold Price APP services. These features may collect your information (including your log information) and may store cookies on your computer to enable the normal operation of the aforementioned functions;

(2) We provide links through advertisements to allow you to access third-party services or websites;

(3) Other situations involving access to third-party services.

Such third-party social media or other services are operated by the relevant third parties. Your use of such third-party social media or other services (including any information you provide to them) is subject to the third party’s own terms of service and information protection statements (not this Privacy Policy). You should carefully review their terms. This Privacy Policy applies only to any information we collect and does not apply to any third-party services or their information usage rules, and we are not responsible for any third party’s use of the information you provide.

7. Protection of Minors

We value the protection of minors’ personal information. If you are a minor under the age of 18, we do not recommend that you use our Gold Price APP.

If a minor needs to use our application, they should obtain the consent of their parent or legal guardian in advance. With the consent of your guardian, you may use our services and submit your personal information, and we will protect the relevant information of minors in accordance with national laws and regulations.

For personal information of minors collected with guardian consent, we will only use or disclose such information within the scope permitted by laws and regulations, with the explicit consent of the guardian, or to protect the minor user. For personal information provided by a minor without guardian consent, upon notification from their guardian, we will delete the relevant information as soon as possible.

If you are a parent or other guardian of a minor, please pay attention to whether the minor is using our services with your authorized consent. If you have any questions about a minor’s personal information, please contact us through customer service or email.

8. Policy Revisions

We may revise the terms of this Privacy Policy from time to time, and such revisions form part of this Privacy Policy. For significant changes, we will provide more prominent notifications, and you may choose to stop using the Gold Price APP services. In such cases, if you continue to use the Gold Price APP services, it indicates your agreement to be bound by the revised Privacy Policy.

We encourage you to review our Privacy Policy each time you use the Gold Price APP services.

9. Contact Us

If you have any complaints or reports regarding network information security, or if you have any questions, opinions, or suggestions regarding this Privacy Policy, your information, or the privacy measures of the Gold Price APP, please contact Gold Price.

Online feedback method: Open the Gold Price APP, and you will find the feedback entry in the settings.

Email: Torch998@hotmail.com